Contact

Talk to a real person

Questions about FileChimp, a quote for your team, or help with something that isn’t working: we’re happy to help.

Call us

+44 1707 818069
If we can’t answer, leave a message and we’ll call you back.

Email support

support@filechimp.co.uk
For help with FileChimp Central or Classic.

Starting a trial?

Every company can book a free 15-minute call, for a demo or to answer specific questions about setting it up. Come prepared: see what to have ready, then book your call.

Hands-on help and consulting

Work through setup or a problem on a shared screen with our support team: £50 + VAT for the first 30 minutes. Book a remote session.
For advice on filing rules, folder structure or rolling FileChimp out to your team, send us a message and we’ll quote. See what email support includes.

Find an answer now

Search our FAQ for FileChimp Central and Classic, or watch the videos.

Send us a message

Tell us a little about your office and what you need, and we’ll get back to you.

    Which FileChimp?

    About us

    Latitude IT Ltd, makers of FileChimp

    Latitude IT was founded in 1997 in the United Kingdom. We value conversations and relationships over emails and sales, and we aim to give the best possible experience in all our software. We look forward to working with you.

    Company details

    Latitude IT Limited
    Registered in England and Wales, company number 03473343

    Registered office:
    64 Harcourt Road, Bushey, Hertfordshire, WD23 3PE

    Please contact us by phone, email or the form above.